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RecalledCPSC · August 11, 2022 Other children's products

Residential Elevators Recalls Home Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children

Read the official CPSC notice

Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors
Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors · Photo: CPSC

What's being recalled

Residential Elevators

Units: About 31,000

This recall involves Residential Elevators, Inc. residential elevator models Easy Rider, Horizon Lift, Luxury Lift, Luxury Lift Hydraulic, Luxury Lift Traction and RE. The Residential Elevators brand name is printed on the light in the operating panel inside the elevator cab. The elevators are used in consumers' homes.

The problem, in CPSC's words

Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap and suffer serious injuries or death when the elevator is called to another floor.

Incidents and injuries reported to CPSC

Residential Elevators, Inc. is aware of one incident involving one of its residential elevators, installed by an independent installer, that resulted in a serious spinal injury to a child.

What CPSC says to do

Repair

Consumers should keep unsupervised young children away from the recalled residential elevators and contact Residential Elevators, Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.

How to contact the company

Residential Elevators, Inc. toll-free at 877-794-3032 from 8 a.m. to 5 p.m. ET Monday through Friday, email at doorgapsafety@residentialelevators.com or online at www.ResidentialElevators.com/recall or www.ResidentialElevators.com and click on "Recall Information" at the home page for more information.

Open the official CPSC notice

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Source: U.S. Consumer Product Safety Commission recall notice 22199, cpsc.gov. Text in quotes is from CPSC. Photos: CPSC.